Recently I suffered from identity theft on one of my BOA debit card. Apparently one of the merchants that I purchased some goods from online thus keeps a record of my debit card information underwent some hack activity in their order system, this leads directly to the compromise of my check card. Dozens of transactions which I didn't make showed up in my account statement over night, pending. I'm kinda anxious when my account balance goes from positive to negative and goes further down each day not knowing if I'm responsible for any of that. Here's what I did the moment I knew there's Identity Theft on my card:
1. Call Fraud Department and report identity theft, they'll close your debit card and issue a new one.
2. Call Claim Department and ask back your money which you haven't spent.
3. Wait for the affidavit, sign and return it.
4. Get a credit card!
When I first opened my bank account, this beautiful young lady advised me to have two checking accounts, one for daily use and one for online purchase only for security reasons. I didn't know back then that identity theft is such a serious problem in US. I'm very glad I took her advice and kept only minimum balance on the "online-only" card. Things could be way worse if I had only one card.
Wednesday, May 5, 2010
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